Privacy Policy

1. Executive Summary & Core Principle

At Toolchi (accessible at https://www.toolchi.online), your privacy is our foundational architectural constraint. Unlike conventional web applications that upload your documents, images, and biometric portraits to remote cloud storage, Toolchi operates on a zero-knowledge, client-side browser processing model.

2. Information We Do NOT Collect

• We do NOT collect, upload, analyze, or retain your PDF documents, spreadsheets, or photographs.
• We do NOT perform facial recognition, facial geometry scraping, or biometric data extraction.
• We do NOT request or store payment card numbers, bank account numbers, or national identity identifiers (e.g., SSN, CNIC, Passport numbers).
• We do NOT require user account creation or registration to use any of our core utilities.

3. Information We May Collect Automatically

Like almost all web destinations, we may collect non-personally identifiable technical telemetry to monitor system health, prevent abuse, and optimize performance:

• Log and Device Data: Browser user agent, device operating system, language preferences, referring URLs, and approximate geographic location (country or city level derived from IP).
• Performance Telemetry: Aggregated Core Web Vitals (Largest Contentful Paint, First Input Delay, Cumulative Layout Shift) to ensure the fastest processing speeds.

4. Cookies, Web Beacons & Google AdSense Disclosure

Toolchi uses cookies and local storage to enhance user experience (e.g., remembering your language preference, recent tool configuration, or cookie consent choices).

5. GDPR Compliance (European Economic Area Users)

If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, you are entitled to specific data protection rights under the General Data Protection Regulation (GDPR):

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• The Right to Erasure ("Right to be Forgotten"): Since your files are processed in-browser and immediately deleted from RAM upon closing the tab, no server erasure is necessary.
• The Right to Restrict Processing: You have the right to request restriction of processing your personal telemetry data.
• The Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization.

6. CCPA & CPRA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California consumers have specific rights regarding their personal information:

• Right to Know: You have the right to know the categories and specific pieces of personal information collected about you.
• Right to Delete: You have the right to request the deletion of your personal information.
• Right to Opt-Out of the Sale of Personal Data: Toolchi does not sell, rent, or trade your personal information or user files to any third party for monetary consideration.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

7. Data Retention & In-Browser Sandbox Erasure

Because file conversions and image editing occur entirely within your browser's sandboxed memory (via window.URL.createObjectURL and local Canvas memory buffers), closing or reloading the browser tab permanently flushes all document buffers from your device's RAM. Toolchi retains zero archival copies or logs of your files.

8. Children's Privacy (COPPA Compliance)

Toolchi does not knowingly collect personally identifiable information from children under the age of 13. If you believe your child has submitted personal details through our contact form, please notify us immediately at support@toolchi.online, and we will promptly purge the data.

9. Contact Our Data Protection Team

If you have questions, concerns, or requests regarding this Privacy Policy or wish to exercise any of your data protection rights, please contact our team: